Shipping & Returns

Informed customers make the BEST customers
We ship items out from various locations throughout the Northern America.    

As part of the checkout process, you are required to Confirm that you agree to and accept, the Terms and Conditions, as well as the Shipping, Export, and Returns Policies as described or your purchase will not be able to make payment and your order will not be processed.
You can view TERMS and CONDITIONS click HERE

BE AWARE: CHARGES WILL SHOW AS GLADYS DUPUY  on your statement.
    Customers will be held liable to Pay Back the amount owed Immediately for All chargebacks filed as
    Unrecognize and/or Fraud and furthermore to pay restitution for all chargeback fees incurred as follows:
    50.00 for chargebacks filed, PLUS, up to and Including 525.00 in the case of Arbitration.

Supliment & Supersession: ShipwreckSalvage.net Reserves the right to Supplement your order by means of 3^rdParty (if/when If we run out of stock at our Location.) and/or Supplimenting Parts within the supersession chain of the part being ordered..

NOTICE: If Necessary: Customers are responsible to ask for Specific Part number (numbers),Make, Model, Serial Nmbrs,ect.. in the NOTES: section, provided During the Checkout Process, along with any other information necessary that affect supplying you with the correct

SHIPPING ESTIMATOR/ in the event of miscalculation by the estimator you will be contacted with the for accurate cost needed to be paid for shipping.
FREIGHT SHIPMENTS: 
The shipping Estimator is NOT able to properly calculate Freight Shipments
YOU MUST contact us for Freight Quotes/ We will contact you

We only call and/or text customers for Details Specifically related to an order that YOU place with us or Questions thereof: In accordance with the SMS Campaign set by The Federal Communications Commission (FCC) is the U.S. governing body that set forth the Telephone Consumer Protection Act (TCPA), the primary federal law ensuring that marketers follow specific calling and SMS guidelines.

Disclaimer:
"By providing my phone number to “SHIPWRECKSALVAGE.NET”, I agree and acknowledge that “SHIPWRECKSALVAGE.NET” may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please see our privacy policy below:

Privacy Policy:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CANCELLATION CHARGES
Customer Cancellation of an order paid via Credit Card can result in the following charges. 5% of the total charges for Credit Card Processing.

REFUSAL OF DELIVERY  does NOT release customers from their obligation to follow return Instructions as described. NO REFUNDS will be issued until the product is Safely Returned by the customer
NO REFUNDS will be issued until the product is Safely Returned

NO REFUNDS ON Electrical, Electronic, Special Tools, Custom Orders
“If the item received fails to operate as designed" we offer EXCHANGE ONLY FOR REPLACMENT OF SAME OR PAYMENT CAN BE APLLIED TO UPGRADE FOR NEW ONLY.
If no replacement is available (new or used), mdse credit will be issued, in accordance with Return Policies as shown below.

MECHANICAL RETURNS (Does Not include Electrical, Electronic, Custom, Tool Orders)
All items being Returned for a Refund will be refunded Less Original Shipping paid +  Restock charges of 20% of the item purchased, WITHOUT EXCEPTION.

***ANY DISSAEMBLY/MODIFICATIONS
made to products without explicit written Authorized Permission by us,
will VOID all options for returning/replacing your purchase for refund.
1. If you are returning your item for REFUND without allowing us to make replacement you will be liable for All Shipping costs and associated shipping charges including but not limited to Customs, Brokerage, Duties. In addition, you will be liable for Restock charges of 20%. All to be deducted from the full amount.
1b. If a purchased used item is not available, we offer to apply 100% of your purchased towards the cost of NEW. If no Replacement, or NEW is available: We offer MDSE Credit for the full amount, Good for 2yr from the date issued.
2. Customers must notify us of your Intent to Return an item within 14 days from the date it was delivered,
    unless otherwise specified.
3. You will be sent RETURN AUTHORIZATION with INSTRUCTIONS.
4. You must follow Return Instructions Explicitly
5. Send the return tracking # to us by email when mailed
6. Return the item in Unused Condition
7. Failure or Neglect to comply with return policies as stated to include Proper RETURN AUTHORIZATION form, may be refused at Customer Expense. In Addition, can/will lead to additional charges up to 50% or completely Nullify all options for returning/replacing your purchase for refund or credit. ShipWreckSalvage.net ships items out from various locations throughout the Northern America.

ALL SHIPMENTS ARE AS FOLLOWS, AS APPLICABLE
We are not liable for delivery delays due to causes beyond our reasonable control. ShipWreckSalvage.net will be responsible for the customer's shipment only while it is within ShipWreckSalvage.net custody and control. ShipWreckSalvage.net shall not be liable for loss or damage of a shipment while shipment is out of ShipWreckSalvage.net custody or control.

SMALL PACKET: by selecting this service Customer agree to USE AT YOUR OWN
YOU agree to use at Your Own Risk and will NOT be reimbursed for loss or damages"
Small Packet Service does NOT offer Live Time Tracking and considered as Non-Trackable shipments.
By choosing to use Small Packet Service, you (the buyer) assume all risks of delays, loss and damages.

ALL SHIPMENTS ARE SUBJECT TO THE DELIVERY STANDNARS AND TERM….    as described by the Shipping Service as Selected. This Includes, Processing Claims according to carrier terms, and the outcome of refund as decided by the Shipping Service used for delivery..

FEDEX ECONOMY & PRIORITY NOTICE
2nd day and Overnight delivery is NOT guaranteed to locations that Identifies as Extended Outlying Area - You will not be reimbursed any of the shipping cost for delayed delivery to these areas.

IF YOUR ORDER HAS ALREADY SHIPPED The customer IS RESPONSIBLE FOR THE SAFE RETURN OF ANY/ALL ITEMS and MUST follow the exchange and return policy. All shipping costs resulting from exchanged or returned items are the responsibility of the buyer and will not be covered by ShipWreckSalvage.net.
In the event of an exchange, return, or the buyer agrees to cover and pay for any additional shipping and handling costs for returning the item(s). In turn, we will ship the replacement item.
If and when a buyer refused to pay for the return of any item, and we pay for the safe return you (the buyer) will be subject to pay for replacement shipping and/or your order will be refunded per terms that 20% of the item purchased Plus ALL shipping cost (including the return costs) to be deducted from your refund.

IF  THE ITEM IS RECEIVED DAMAGED IN SHIPPING:  **CUSTOMER/CONSIGNEE MUST ** KEEP all packing materials. CONTACT US and follow instructions for a claim can be properly filed with the carrier. FAILURE TO COMPLY in filing claims with carrier will result in customer obligation to pay restitution for damages incurred.
ALL SHIPMENTS ARE SUBJECT TO THE DELIVERY STANDARDS AND THE TERMS as described by the Shipping Service used. This Includes, Processing Claims according to selected carrier terms, and the outcome of refund as decided by the Shipping Service as used.

RETURNS & REFUND
All orders being Returned for a Refund are subject to Restock charges of up to 20% of the item Plus ALL Shipping costs,  WITHOUT EXCEPTION. ALL THE ASSOCIATED SHIPPING COSTS are Not Refundable (Unless otherwise stated). In addition to Restock Fees, Customers are Liable for Freight Charges to include any/all COD, Brokerage, Taxes, Tariffs, Duties that maybe incurred by the returning shipment.**NOTE** Any Disassembly/Modifications made to products without explicit written Authorized Permission by us, will VOID all options for returns/replacing/refunding your purchase.

ADDITIONAL SHIPPING CHARGES
Freight & courier companies charge the additional fees for discrepancies created by incorrect account numbers, wrong ship-to addresses and other errors. If it is determined that customer error or omission was the cause of such a discrepancy, the customer will be responsible for all related charges. Customers should note that products shipped using non-trackable methods, are shipped at the risk of the customer and release ShipWreckSalvage.net of any lost or damages of the shipment.

Shipping Incoterms:
DAP                                  CIF
FCA                                          DPU
DES                                         CPT

INTERNATIONAL SHIPMENTS    These charges are NOT included in our quotes:
WE ARE NOT RESPONSIBLE FOR any and all landing fees and charges, including Brokerage, as applied by your country. If you are not already familiar with what charges to expect when your shipment arrives, you may want to find a Customs Broker, or the Customs Dept. that handles imports to your Country, to ask then what charges you can expect.
NOTE: You should know what you are getting imported, how much $$ the item is, and if it is arriving by Ocean or AirPort.

**FREIGHT SHIPMENTS**  AIR, OCEANS, TRAIN, TRUCKING
IN ADDITION TO THE Credit Card Processing charge
$50.00 Cancellation charge on any/all orders that have been assigned a file # with Customs.
$100.00 Cancellation charge on any/all Freight shipments with less than 24 hr notice to cancel.
$35.00 Processing, PLUS Any/All Charges incurred for stopping and returning the shipment to the warehouse after the shipment has already been Picked Up.
** In the event the shipment can not be stopped ** YOU, are responsible for All Return charges, including Landing Fees and Duties applied to the successful return of the shipment

**FREIGHT FORWARDING EXCEPTION **
You, the buyer, are responsible to inspect the shipment for any signs of loss or damages, prior to accepting and signing papers releasing your goods from the terminal. As Such, once you have signed the release, YOU RELEASE GLADYS DUPUY, of/as, and/or, SHIPWRECKSALVAGE.NET from any and all liability in the event where theft or loss occurs, and that any Loss or Damages will be assumed to have occurred while in your possession at the time that delivery has been completed, and released to you, as per records of the Freight Forwarder carrier. Be aware that any damages will be assumed to have occurred while in Your possession, and that any damages cannot be replaced.

In the event of any defects to your items upon are discovered after being accepted, You have 2 weeks
(By and BEFORE the 15th day from date of signed Release) to Notify ShipWreckSalvage.net of any found defects.
Furthermore, that all shipping and return shipping costs associated, are at your expense.