INFORMED CUSTOMERS MAKE THE BEST CUSTOMERS
We do accept Paper payments of Checks & Money Orders
However, contact us before mailing any checks or money orders.
During this time we can NOT assure any time frame for delivery of any
Surface Mail Services
SHIPPING ESTIMATOR/FREIGHT SHIPMENTS:
The shipping Estimator is NOT able to properly calculate Freight Shipments
YOU MUST contact us for Freight Quotes:
This page covers information about SHIPPING, EXPORT, RETURNS
A. Canada Post
B. Fedex
C. Freight – Cargo – Export
D. Returns
The length and girth formula;
length, height, and width of the package are taken.
• Length and girth equals length plus 2 x the width and 2 x the height
• L + (2 x W) + (2 x H) = Length and girth
CANADA POST
Doing our best to explain the various options, as Canada Post has made some BIG changes.
SMALL PACKET
There is NO Tracking for this service – There are actually 3 price levels of this Service.
1) 0 - .025grams – You're talking about a piece of paper or two
2) .025 - .500 grams – or up to 1lb to United States
3) .500 grams – 2kg
NOTE: The weight limitations must also include packaging weight.
DELIVERY STANDARDS FOR CANADA POST
SMALL PACKET SURFACE (GROUND)
USA - no longer available
INTERNATIONAL – no longer available to some Countries, still available to others
We have not yet received a complete list. (Expect 1-3 months – NOT COUNTING weekends and Holidays)
SMALL PACKET AIR – Does not provide any Tracking,
USA - 1-2 weeks to the Continental (NOT COUNTING weekends & Holiday)
(Outside of Continental North America refer to International)
INTERNATIONAL - 2-6 weeks–( NOT COUNTING weekends & Holiday)
TRACKED PACKET – Includes Tracking,
USA – about 2 weeks to the Continental
(Outside of Continental North America refer to International)
INTERNATIONAL – 5-7 weeks
This has replaces Small Packet Surface (Ground) to the USA & various other
countries.
EXPEDITED – Includes Tracking,
up to 30kg in weight, Less Size restrictions
Quite often (BUT NOT ALWAYS) Fedex can be cheaper & faster
USA - 1-2 weeks to the Continental (NOT COUNTING weekends & Holiday)
(Outside of Continental North America refer to International)
INTERNATIONAL - 5-7 weeks–( NOT COUNTING weekends & Holiday)
XPRESS – Includes Tracking,
up to 30kg in weight, Less Size restrictions
Be sure to Compare this with FEDEX Ground service
USA –
up to 1 week depending on your location to the Continental
(NOT COUNTING weekends & Holiday)
(Outside of Continental North America refer to International)
INTERNATIONAL - 2-3 weeks–( NOT COUNTING weekends & Holiday)
FEDEX
Usually delivers in half the time as Canada Post.
All Fedex Shipments Include Tracking Service.
FEDEX GROUND - Up to 150lbs = 68kg
108” in length and 165” in length plus girth
Available to ONLY Continental America
In all our years of Shipping with Fedex Ground
Only once has a Ground shipment been held up.
FEDEX – ECOMONY - Up to 150lbs = 68kg
108” in length and 165” in length plus girth
Available to ONLY Continental America
it is the same delivery time as Ground service, but Guaranteed in that time frame.
FEDEX 2ND & 3RD DAY - Up to 150lbs = 68kg
108” in length and 130” in length and girth
Available to ONLY Continental America
FEDEX PRIORITY and higher - Up to 150lbs = 68kg
108” in length and 130” in length and girth
Available to almost anywhere WorldWide
This is your overnight service Guaranteed by the AM or the PM time & date
FREIGHT – CARGO - EXPORT
1) All Freight & Cargo shipments can take 2-3 days for us to get quotes returned.
2) All quote prices are good for 10 days only,
After that a New Quote must be acquired, unless otherwise specified.
3) Our quote for shipping is just that. It is getting the cargo from Our Location to a designated Terminal, closest to you.
FOB (Free On Board)
This is a term in international commercial law specifying at what point the seller transfers ownership of the goods to the buyer.
We are not liable for delivery delays due to causes beyond our reasonable control.
ShipWreckSalvage.net will be responsible for the customer's shipment only while it is within ShipWreckSalvage.net custody and control. ShipWreckSalvage.net shall not be liable for loss or damage of a shipment while shipment is out of ShipWreckSalvage.net custody or control.
INTERNATIONAL SHIPMENTS
These charges are NOT included in our quotes:
WE ARE NOT RESPONSIBLE FOR any and all landing fees and charges, including Brokerage, as applied by your country. If you are not already familiar with what charges to expect when your shipment arrives, you may want to find a Customs Broker, or the Customs Dept. that handles imports to your Country, to ask then what charges you can expect.
NOTE: You should know:
What you are getting imported,
How Much $$ the item is, and
if it is arriving by Ocean, AirPort, Truck, Train or Other
**We are not responsible to know the above information and is NOT included in our quotes**
CREDIT CARD PROCESSING CHARGES:
Customer Cancellation of an order paid via Credit Card can result in the following charges.
5% of the total charges for Credit Card Processing.
CHARGES FOR FREIGHT SHIPMENTS: AIR, OCEANS, TRAIN, TRUCKING
IN ADDITION TO THE Credit Card Processing charge
$50.00 Cancellation charge on any/all orders that have been assigned a file # with Customs
$100.00 Cancellation charge on any/all Freight shipments with less than 24 hr notice to cancel.
ADDITIONAL SHIPPING CHARGES:
Freight & courier companies charge the additional fees for discrepancies created by incorrect account numbers, wrong ship-to addresses and other errors. If it is determined that customer error or omission was the cause of such a discrepancy, the customer will be responsible for all related charges.
Customers should note that products shipped using non-trackable methods, are shipped at the risk of the customer and release ShipWreckSalvage.net of any lost or damages of the shipment.
RETURNS & REFUNDS:
In addition to Credit Card Processing, Freight Charges, as well as Additional Shipping Charges;
All orders are subject to Possible Restock charges of up to 20% of the total order.
ALL SHIPMENTS ARE SUBJECT TO THE TERMS as described by the Shipping Service as Selected. This Includes, Claims Processing and the outcome of refund as decided by the Shipping Service as Selected.
ShipWreckSalvage.net is Not responsible for any restitution or reimbursement above or beyond the decision of the carrier of the Shipping Service as Selected.
RETURNS & REFUNDS
You must contact us Prior to returning items in order to receive Return Authorization & Directions.
You, the buyer, are responsible for all shipping cost & fees of returning an item.
All items being returned must be Returned within a timely manor of up to two weeks from the date delivered, "UNLESS" otherwise stated, in order to avoid re-stock charges of up to 30%
NO REFUNDS ON ELECTRICAL ELECTRONIC ITEMS
EXCHANGE ONLY FOR REPLACMENT OF SAME
OR UPGRADE TO NEW ONLY
ALL OTHER RETURNS
***NOTE*** Any Disassembly/Modifications made to products
without explicit written Authorized Permission by us,
VOIDS all options for returning/replacing your purchase for refund.
1. We must be notified of your intent to Return an item within 14 days
from the date it was delivered, unless otherwise specified.
2. You will be sent RETURN AUTHORIZATION with INSTRUCTIONS.
3. You must follow Return Instructions Explicitly
4. Return the item in Unused Condition
5. Any/All item returned without RETURN AUTHORIZATION,
without following RETURN INSTRUCTION will be refused at the expense of the shipper.
By confirming your purchase at the end of the checkout process, you agree to and accept, the terms and conditions of use, to include Shipping, Export, and Returns Policies.
INFORMED CUSTOMERS MAKE THE BEST CUSTOMERS
